PIB Analysis 19-10-22
Grievance Redressal Index
- The Unique Identification Authority of India (UIDAI) has once again topped amongst all Group A Ministries, Departments and Autonomous Bodies for resolving public grievances.
- The rankings have been published by Department of Administrative Reforms and Public Grievances (DARPG) for the month of September 2022.
- UIDAI has been a top performer in resolution of Public Grievances received through CPGRAMS and making continuous efforts to make Aadhaar holders experience better.
- UIDAI has a strong grievance redressal ecosystem enabling it to resolve around 92% of CRM Grievances within a week.
- UIDAI is gradually rolling out state-of-the-art Open-Source CRM solution.
- The new Customer Relationship Management (CRM) solution has been designed with advanced features to enhance UIDAI service delivery to residents.
Compressed Biogas (CBG)
- Asia’s largest Compressed Biogas (CBG) plant has been inaugurated in Lehragaga, Sangrur, Punjab.
- Sangrur CBG Plant shall provide direct employment to 390 and indirect employment to 585 people.
- The plant’s present production is about 6 TPD CBG, but soon this plant will process 300 Tons Per Day of paddy straw at max. capacity to produce 33 TPD of CBG using 8 digesters of 10,000 cubic meters.
WISER programme
- The first 11 awardees of the Women Involvement in Science and Engineering Research (WISER) programme were felicitated.
- Ten (10) women researchers from India and one (1) from Germany holding regular/long-term research positions in academia, research institutions, or industry were selected under the WISER-2022 programme.