Tele-Law Service

#GS3 #Technology #Laws


To commemorate the journey of it’s Tele-Law programme, union Department of Justice has released its first booklet “Tele-Law – Reaching the Unreached, “Voices of the beneficiaries”.


What is ‘Tele-Law’ service?

  • It is a program by the government where people can seek legal advice from lawyers through video conferencing available at the Common Service Centers, on the ‘Tele Law’ portal – a technology-enabled platform. 
  • Tele-Law programme was launched in 2017 to address cases at pre–litigation stage.
  • Especially designed to facilitate early detection, intervention and prevention of the legal problems, the Tele-Law service is proactively outreached to groups and communities through a cadre of frontline volunteers provided by NALSA and CSC- e Gov.
  • These grassroots soldiers have been additionally equipped with a mobile application to pre-register and schedule appointment of the applicants during their field activity. Dedicated pool of lawyers has been empanelled to provide continued legal advice and consultation to the beneficiaries.
  • Under this programme, smart technology of video conferencing, telephone /instant calling facilities available at the vast network of Common Service Centres at the Panchayat level are used to connect the indigent, down-trodden, vulnerable, unreached groups and communities with the Panel Lawyers for seeking timely and valuable legal advice.
  • A panel of lawyers will be provided by the National Legal Services Authority (NALSA) in every state capital to advise the applicants through video conferencing.
  • The first phase will be implemented across 1800 panchayats in Jammu and Kashmir, North Eastern States, Uttar Pradesh and Bihar.
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