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Union Minister for Consumer Affairs, Food & Public Distribution Shri Ram Vilas Paswan launched the Bureau of Indian Standard’s Mobile App ‘BIS-Care’ and three portals – the Standardization, Conformity Assessment and Training Portals of e-BIS on for consumers.  

  • The mobile app BIS-Care can be operated on any Android phone.  
  • This app is operational in Hindi and English language and can be downloaded free from Google play store. Consumers can check the authenticity of the ISI-marked and hallmarked products and lodge complaints using this app.  
  • The Minister said that the government has taken several steps to protect the interests of consumers. 
  • Another important aspect of BIS functioning is certification and surveillance to enforce the implementation of standards.  
  • BIS is strengthening its capacity of enforcement by implementation of e-BIS, an integrated portal covering all its functions, enlisting the services of outside agencies for factory and market surveillance and development of mobile app-based and AI-enabled surveillance methods.  
  • He said it is important to ensure that consumers are aware of the standards and quality products and become a part of our efforts to eliminate the supply of sub-standard products. In the briefing, the Minister also informed that BIS is developing a portal on Consumer Engagement, which will facilitate the online registration of Consumer Groups, submission of proposals and approval thereof, and complaint management. 
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