Helpline for Cyber Fraud

#GS3 CyberSecurity

News info:

  • The Ministry of Home Affairs has operationalized the national Helpline 155260 and Reporting Platform for preventing loss thanks to cyber fraud. The helpline was soft-launched on 1st April.
  • The National Helpline and Reporting Platform provide a mechanism for persons cheated in cyber frauds to report such cases to stop the loss of their hard-earned money.
  • Also, a National Cyber Security Strategy 2020 is being formulated by the Office of National Cyber Security Coordinator at the National Security Council Secretariat.


  • The helpline has been made operational by the Indian Cyber Crime Coordination Centre (I4C), in coordination with the Federal Reserve Bank of India, all major banks, payment banks, wallets, and online merchants.
  • The Citizen Financial Cyber Fraud Reporting and Management System has been developed by I4C to integrate enforcement Agencies and Banks and Financial Intermediaries.
  • The facility empowers both the banks and therefore the police, by leveraging new-age technologies for sharing online fraud-related information and taking action in almost real-time.
  • Since its soft launch, during a short span of two months, the helpline has assisted in saving quite Rs 1.85 crore.

Indian Cyber Crime Coordination Centre:

The scheme to line up I4C was approved in October 2018, to affect all kinds of cybercrimes during a comprehensive and coordinated manner.

It has seven components:

  1. National Cyber Crime Threat Analytics Unit
  2. National Cyber Crime Reporting Portal
  3. National Cyber Crime Training Centre
  4. Cyber Crime Ecosystem Management Unit
  5. National Cyber Crime Research and Innovation Centre
  6. National Cyber Crime Forensic Laboratory Ecosystem
  7. A platform for Joint Cyber Crime Investigation Team.

15 States and Union Territories have given their consent to line up Regional Cyber Crime Coordination Centres.

This state-of-the-art Centre is found in New Delhi.

Other Initiatives to Tackle Cybercrime:

  • Draft Personal Data Protection Bill, 2018 (based on the advice of Justice BN Srikrishna Committee) to secure citizens' data.
  • Cyber Swachhta Kendra: The "Cyber Swachhta Kendra" (Botnet Cleaning and Malware Analysis Centre) may be a part of the govt of India's Digital India initiative under the Ministry of Electronics and knowledge Technology (MeitY).

Indian Computer Emergency Response Team (CERT-IN): it's an organization of the MeitY, with the target of securing Indian cyberspace. it's the nodal agency which deals with cybersecurity threats like hacking and phishing.

Related International Convention (Budapest Convention):

  • The Council of Europe’s (CoE) Cybercrime Convention, also referred to as the Budapest Convention is that the sole legally binding international multilateral treaty on cybercrime. It coordinates cybercrime investigations between nation-states and criminalizes certain cybercrime conduct.
  • It was opened for signature in 2001 and came into force in 2004.
  • The Budapest Convention is supplemented by a Protocol on Xenophobia and Racism committed through computer systems.
  • India isn't a celebration thereto. India recently voted in favor of a Russian-led UN resolution to line up a separate convention. The resolution seeks to line up new cyber norms considered as a counter alternative to the US-backed Budapest Accord.

Source: The Hindu

Print Friendly and PDF
blog comments powered by Disqus